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Consumer dispute resolution

Consumer dispute resolution according to the Consumer Dispute Resolution Act

We always strive to resolve any disagreements with our customers directly, fairly and in a customer-oriented manner, because for us, every customer is king.

Nevertheless.

However, Aipax Brands e.K. is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Resolution Act (VSBG).

This does not affect legal recourse.